Privacy Policy
For the Selnovar Software company website at selnovar.co.uk.
Last updated: 16 October 2026.
1. Who operates this website
Selnovar Software is a trading name of Jason Hamilton-Ramm, a sole trader and the controller of personal information collected through this company website.
Business correspondence address: Moor Lane, Cranham, Essex, RM14 1EU, United Kingdom.
Email: hello@selnovar.co.uk.
2. Information we collect
When you send an enquiry through our contact form, we collect your name, email address, selected product (if any), and the contents of your message. We receive this enquiry by email so we can respond. Please do not submit sensitive personal information or confidential case records.
The contact form uses a temporary PHP session for security, including protection against forged submissions and repeated sending. The hosting service may also process technical logs, such as IP address, browser information, dates and requested pages, for hosting and security purposes.
3. Why we use it
We use correspondence to respond to requests, discuss our products and manage business enquiries. Where appropriate, we rely on legitimate interests in responding to business correspondence, or steps taken at your request before entering a contract. Technical logs may be processed for hosting, security and troubleshooting under legitimate interests. Any future optional newsletter or marketing programme will need its own applicable permissions and privacy information.
4. Who receives information
Our website hosting provider (HostGator) and the email infrastructure used for our mailbox may process relevant technical data and correspondence to operate the website and deliver messages. We have not intentionally installed analytics, advertising pixels, or a live chatbot on this company website at this stage. This notice must be updated before such tools are enabled.
5. International transfers and storage
Hosting and email services may involve processing outside the UK. We will check the actual service locations and any applicable safeguards with our providers, and provide further information on request. This statement needs confirmation against the live hosting and email arrangements before the policy is treated as final.
6. How long we keep information
We retain enquiries for as long as necessary to respond and handle related business correspondence, and longer where legal obligations or disputes require it. The precise mailbox deletion schedule and hosting-log retention are being verified with our providers. Do not send confidential case records or sensitive personal information using the general enquiry email.
7. Your rights
Depending on the circumstances, you may have rights to access, correct or erase personal information, object to its use, restrict processing or make other requests under UK data protection law. To contact us about your rights, email hello@selnovar.co.uk. You may also complain to the Information Commissioner's Office.
8. Other products
Each linked SaaS product may operate its own website, accounts and data-processing arrangements. Read the privacy notices on those separate product websites before submitting information to them. This notice covers only the Selnovar company marketing website.
9. Changes
We will review this notice when our website or data-processing activities change and update the published date.